In today’s digitally dependent world where almost every transaction can be done online, Companies must avoid or, at the very least, provide immediate action to computer crashes. Even just a few seconds of downtime can mean losses of thousands of dollars for businesses. Network monitoring is a facet of network management that involves the supervision …
Ed-Tech, or educational technology, is on the rise. It refers to the technology used mainly for education. There are two main functions of Ed-Tech: as an academic discipline and as a practice. Ed-Tech as an academic discipline is the use of technology to analyze and solve problems related to teaching and learning. Ed-Tech as a practice …
Ed-Tech: What Is It and Why Is It Important to You Read More »
The term CCTV stands for closed-circuit television, specifically referring to video surveillance that can be recorded or not, and that may include audio or only video. The first recorded CCTV use was in 1942 to monitor rockets in Germany. Shortly after, an American company promoted the system for other uses. Today, corporations routinely use CCTV …
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Customer opinions, feelings, and what they care about are getting expressed in social media nowadays, making Facebook, Twitter, Instagram, and others, an essential customer touchpoint. It also means that instantly informing their friends and family about any problem your clients have encountered with your service or product is now possible. As an entrepreneur, you have …
Social customer relations management (CRM) is a tool that plays a crucial role in helping sales and marketing staff to be updated and up-front when it comes to tracking sales leads and client’s concerns. It’s a category of integrated data-driven software products that act to improve your interaction with customers which have evolved to become …
Today’s web-centric culture provides a wide array of opportunities for businesses to expand their marketing strategies. Gone are the days when the operations of companies were solely based on manual, traditional methods. Technological advancements have improved business operations in a variety of areas, one of which includes social CRM. Social CRM refers to having a …
You probably heard the phrase that customer is king over and over again. Although it’s a cliché, the statement still holds much truth to it. Without a good customer following, no business will thrive. Customer Relationship Management, also called as CRM, is a set of strategies for managing relationships and interactions of customers of a …
Customer Relationship Management (CRM) systems can be used to store information about customers and keep it up-to-date. It’s also utilized to track customer interactions and manage their accounts. CRMs aren’t restricted to large corporations alone. Small- and medium-sized businesses can benefit from it as well so it’s best not to ignore CRM software. It …
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Salesforce is an integrated platform that unites all the departments in the company by giving everyone access to every customer data. This is a customer relationship management that strives to form the solution for bringing companies and customers more connected. It improves all aspects of a customer relationship, including marketing and sales. The importance of …
Because of the advent of technology, operating a business can now become an easier task. Countless applications and software are regularly introduced, each having unique and more advanced features. You can even pay for professionals to create an application or software that perfectly fits your business operations. The operating system of a personal computer is …
